Here are some common questions!

|
|
|
|
|
|
How long will the grooming take?
Usually one to two hours, depending on age, size, condition of coat, behavior of pet and the type of haircut. Extra time and care is provided to those pets that have special needs.
Back to Top
|
|
|
|
|
How much?
I will quote you a base price range for your breed of pet. Additional charges will be assessed depending on condition of coat, behavior of pet, haircut style, and any other special needs once I’ve seen your pet. Extras cost more and can be seen under the Services link.
Travel service fee ranges from $10 - $20 depending on mileage/travel time.
Back to Top
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Cancellations?
Cancellations must be made at least 48 hours in advance of your scheduled appointment time. If you are not home for your scheduled appointment, a $50 charge will be applied for the lost appointment. A letter and self-addressed envelope will be left at your doorstep. However, I do realize emergencies can and do happen. These will be handled on a case by case basis.
Back to Top
|
|
|
|
|
My pet has a lot of mats/tangles. Is it necessary to shave
them out?
It depends on the severity of the matting/tangling. Minor mats may
sometimes be worked out, but many times shaving is
necessary.
Severe mats can cause skin irritations and hide other
conditions such as hot spots, dermatitis, seborrhea, cuts, scabs,
sores and redness. It is not unusual to encounter these problems when
the coat is stripped from a badly matted animal, and it is definitely in
your pet's best interest to address them.
Back to Top
|
|
|
|
|
Why is a "shave down" sometimes more expensive than a
regular haircut?
In many cases the animal is matted, has extremely thick hair, is
excessively dirty or has other conditions which make shaving not only
more difficult than a normal haircut, but usually necessary.
Stripping, especially a dirty, matted coat, also subjects our clippers
and blades to unusual wear and tear which can be costly to maintain or
replace. In addition, great care and extra time is required in an
effort to shave the coat evenly. A shave-down requires a signed
release form.
Back to Top
|
|
|
|
|
What can I do to keep my pet from matting?
Here are a few tips that should make his life and yours easier.
Most importantly, if you don't have time to comb him to the skin,
don't bathe him! Washing a tangled dog or cat will have the same
effect as washing a woolen sweater in hot water! The tangles shrink and
tighten as they dry. Before his bath, completely brush and comb him
to the skin. Concentrate on the chest, stomach, and armpits where
friction and wet grass cause the most tangling. Check with a fine
comb under his collar and right behind his ears. These areas tend to
tangle the most. Ask us to show you the correct combs and
brushes to use. Use products made specifically for your type of pet as
over-the-counter shampoos generally are too harsh and drying to your
pet's hair and skin. Remember, your groomer would much rather groom a
happy, mat-free pet than one that is miserably tangled and thinks
groomers are bad guys because they pull his hair!
Back to Top
|
|
|
|
|
|
|
|
|